Privacy policy

What we collect

Your name, email address, phone number, the details of your booking or enquiry, and any notes you send us. Payments are processed by our booking system and its payment provider — we receive a confirmation and a transaction reference, never your full card number. For medium-term stays we may also collect identification and referee details as part of the agreement.

Why we collect it

To take and manage your booking, to contact you about your stay, to meet our legal and tax obligations, and — only if you opt in — to send occasional news about availability.

Who we share it with

Guesty (our booking and property-management system) and its payment provider, our email and website hosts, our cleaners and maintenance contractors where they need to know who is arriving, and our accountant. Where an organisation is paying for your stay, we confirm the booking with them. We do not sell your information to anyone.

Monitoring devices

There is an exterior security camera at each property's entrance. Common areas and entryways use noise-level and occupancy sensors, which record decibel levels and movement only. There are no cameras inside any property, and none in any bedroom or bathroom.

Cookies and analytics

This site uses cookies to make the booking form work and, if enabled, Google Analytics to understand which pages are useful. You can block cookies in your browser without breaking the site.

Keeping and deleting it

We keep booking records for seven years to satisfy Australian tax law, then delete them. You can ask for a copy of what we hold, ask us to correct it, or ask us to delete anything we are not required to keep.

Contact

Email admin@todaysperfectproperty.com or call 0455 315 677. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.